Privacy Policy

Effective Date: January 1, 2025

Abacus.ca Ltd. ("we," "our," or "the Firm") is dedicated to protecting the privacy and confidentiality of our
clients and users of our website located at abacus.ca (the "Website"). This Privacy Policy outlines how we
collect, use, disclose, and safeguard personal information in compliance with Canadian privacy laws,
including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable
U.S. regulations.

Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected, used, or disclosed by Abacus.ca Ltd.in
the course of:
• Providing professional services to clients in Canada and the U.S.
• Managing interactions through our Website and related digital tools (collectively referred to as
"Web Services").

By engaging our services or using our Web Services, you consent to the practices outlined in this policy.
What is Personal Information?

Personal information is any information that identifies you as an individual. Examples include your name,
contact details, financial information, government-issued identification, and any other data that could
directly or indirectly identify you. Personal information does not include business contact information such
as your business title, address, or phone number.

Collection of Personal Information

We collect personal information to provide our services, comply with legal obligations, and enhance user
experience. This includes:
• Client Information: Name, contact details, financial and tax records, government identification
numbers, and other information necessary for accounting, tax, audit, or advisory services.
• Website Data: IP addresses, browser types, operating systems, access times, referring URLs,
and interaction metrics.
• Voluntary Submissions: Information you provide when contacting us, submitting inquiries,
registering for events, or subscribing to newsletters.
• App Data (if applicable): Information collected through any proprietary applications we provide,
such as location data or interaction logs.
• Recruitment Information: CVs, references, background checks, and other data provided during
the hiring process.
We may collect sensitive personal information as required by law or to provide specific services, with
explicit consent. Data is collected directly from you, your authorized representatives, or publicly available
sources, as permitted by law.

Use of Personal Information

We use personal information for purposes such as:
• Delivering accounting, tax, audit, valuation and advisory services.
• Communicating about engagements, inquiries, or subscriptions.
• Complying with legal and regulatory obligations, including anti-money laundering and fraud
prevention.
• Enhancing the functionality and security of our Web Services.
• Conducting research and business development to improve client services and offerings.
• Marketing and business development, including sending newsletters, hosting events, and
improving our services.
• Recruitment and human resources activities.
• Fulfilling specific purposes with your consent.

Disclosure of Personal Information

Your personal information is not shared without consent except as permitted or required by law. Specific
instances of disclosure include:
• Service Providers: Sharing data with third-party providers who support our services (e.g., IT, data
storage, and payment processing). These providers adhere to strict confidentiality obligations.
• Legal and Regulatory Compliance: Disclosure to regulatory bodies or law enforcement when
mandated by law.
• Professional Oversight: Sharing with regulatory bodies such as CPA Ontario or CPA Canada to
ensure compliance with professional standards.
• Business Transfers: Sharing data during mergers, acquisitions, or other organizational changes.
• International Transfers: In rare cases, data may be transferred to jurisdictions outside Canada
with your consent, ensuring appropriate safeguards are in place.

Automated Data Collection Methods

We use cookies and web beacons to collect data about your interactions with our Website. This includes:
• Device type, operating system, and browser information.
• Geographic location data (e.g., city-level location).
• Interaction data, such as pages visited and links clicked.
This data is used to personalize user experiences, analyze site traffic, and improve service offerings. You
can manage cookie preferences through browser settings, though disabling cookies may limit
functionality.
Security of Personal Information
We use industry-standard physical, technical, and administrative safeguards to protect personal
information from unauthorized access, alteration, or loss. Measures include:
• Encryption and multi-factor authentication.
• Firewalls and secure servers.
• Training staff on privacy obligations.
• Regular security assessments and audits.
Despite our efforts, no system is entirely secure. For highly sensitive data, we recommend discussing
secure transfer options with us.

Retention of Personal Information

We retain personal information only as long as required for the purposes stated or as mandated by law.
Factors influencing retention periods include:
• Legal and regulatory obligations.
• The nature and sensitivity of the information.
• Potential risks from unauthorized disclosure.
Data is securely disposed of or anonymized when no longer needed. Backups containing personal
information are destroyed per our backup policies.

Your Rights

Under Canadian and applicable U.S. laws, you have the right to:
• Access your personal information.
• Request corrections to inaccuracies.
• Withdraw consent for data collection, subject to legal or contractual restrictions.
• File a complaint with the Office of the Privacy Commissioner of Canada or relevant U.S.
authorities.

If located in the EU or other jurisdictions with enhanced privacy regulations, you may also have rights to
data portability, restriction, or objection to processing. To exercise these rights, contact us using the
information below.

Third-Party Links

Our Web Services may contain links to external websites. We are not responsible for their privacy
practices. Review third-party privacy policies before providing personal information.

Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Updates will
be posted on this page, with the revision date clearly indicated. Continued use of our services or Web
Services signifies acceptance of any updates.

Contact Information

For questions or to exercise your privacy rights, please contact us:

Chief Privacy Officer
Abacus.ca Ltd.
287 MacPherson Avenue, Suite #202, Toronto, ON M4V 1A4, Canada
Email: consult@abacus.ca